Terms of Service

1. Acceptance of Terms

By accessing or using the NorthReason platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all the terms and conditions of this agreement, then you may not access the Service.

These Terms apply to all visitors, users, and others who wish to access or use the Service. Your continued use of the Service constitutes your ongoing acceptance of these Terms.

2. Description of Service

NorthReason provides an AI-powered reasoning engine designed to generate WordPress plugins and Next.js/React components based on natural language prompts. The Service includes code generation, live preview, artifact downloads (.zip), and AI chat assistance.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. User Accounts

To use certain features of the Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information.
• Maintain the security of your password and account credentials.
• Accept all risks of unauthorized access to your account and information.
• Be fully responsible for all activities that occur under your account.

4. Subscriptions & Payments

Certain parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis (such as monthly or annually).

• All payments are processed securely through our Merchant of Record, Paddle.
• NorthReason does not store or process your credit card information directly.
• You must provide accurate billing information, and you authorize us to charge your payment method.
• Subscriptions automatically renew unless canceled before the end of the current billing period.

5. Refund Policy

Because NorthReason is a digital SaaS product that immediately delivers AI generation credits upon purchase, we generally do not offer refunds once credits have been consumed.

However, we offer a 14-day money-back guarantee for new subscriptions if you have used fewer than 10 credits. If you believe you are eligible for a refund, please contact us at support@northreason.com.

6. Acceptable Use

You agree not to use the Service to:

• Generate malicious code, viruses, or spyware.
• Violate any local, state, national, or international law.
• Infringe upon the intellectual property of others.
• Attempt to reverse engineer or bypass the security of our AI engine.
• Resell or redistribute access to the Service without explicit written permission.

Warning: Violation of these rules will result in immediate account suspension without refund.

7. Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of NorthReason Labs and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of NorthReason Labs.

8. Generated Content Rights

You retain full ownership of the code, plugins, and artifacts generated by the AI using your prompts ("Generated Content").

You are free to modify, distribute, and commercially use the Generated Content in your own projects or for your clients. NorthReason Labs claims no ownership over the code you generate and download.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or delete your account from the settings page.

10. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. NorthReason Labs expressly disclaims all warranties of any kind, whether express or implied.

We do not warrant that the generated code will be completely error-free, secure, or fit for a particular purpose. It is your responsibility to review, test, and audit the generated code before deploying it to a production environment.

11. Limitation of Liability

In no event shall NorthReason Labs, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the generated code or the Service.

12. Indemnification

You agree to defend, indemnify and hold harmless NorthReason Labs and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses resulting from your use of the Service or your violation of these Terms.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: