Home/Legal/Privacy Policy

Privacy Policy

Last updated: October 26, 2026

Legal Document

1. Introduction

Welcome to NorthReason ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website northreason.com and use our AI-powered code generation services.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

  • Personal Data: When you register, we collect your email address, name, and authentication details via Supabase.
  • Usage Data: We automatically collect information about how you interact with our Service, including your prompts, generated code, IP addresses, and browser types.
  • Payment Data: All payments are processed securely through our Merchant of Record, Paddle. We do not store or process your credit card information directly on our servers.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service:

  • To generate and deliver the AI code and artifacts you request.
  • To process your transactions and manage your subscription plans.
  • To communicate with you regarding updates, security alerts, and support messages.
  • To monitor and analyze usage trends to improve our AI reasoning engine.

4. Sharing Your Information

We do not sell your personal information. We only share information with third parties in the following situations:

  • Service Providers: We use Supabase for authentication/database, Paddle for payment processing, and Groq for AI inference.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. All data is encrypted in transit using TLS 1.3 and at rest. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location (such as under GDPR or CCPA), you have the following rights:

  • The right to access, update, or delete your personal information.
  • The right to rectification (to correct inaccurate data).
  • The right to object to or restrict processing.
  • The right to data portability.

You can delete your account and all associated data at any time from your Account Settings page.

7. Cookies and Tracking Technologies

We use essential cookies to maintain your session and authentication status via Supabase. We may also use analytics tools to track usage patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

NorthReason Labs

Legal Department

📧 support@northreason.com